✹ Billing Policies ✹
Payment Options: We accept Credit Card payments through Stripe payment processing, which is connected to your purchases of service at https://paperbell.me/superdelight
General Policies: You are responsible for keeping all credit card details and contact information current to keep your account in good standing. Please email hello@superdelight.co to update your billing information, or log into your private portal at www.connect.superdelight.co to update your payment method.
Billing: You will be billed automatically every 30 days (or the nearest weekday) for recurring charges, or at intervals otherwise agreed in our contract.
Billing Disputes: In the unlikely event of a disagreement between us regarding your services or deliverables, you agree to make a good faith attempt for 30 days to communicate with Superdelight Parenting Project prior to initiating a chargeback.
Delinquency Policies: If the credit card is declined, we will continue to attempt to charge the card on file every day for 3 days. We will contact you for updated contact and payment information.
Delinquent Accounts: After 30 days without payment, your account will be considered delinquent. All accounts 30 days past due may be disabled or deactivated until balances are paid in full.
Collection Fees:
Returned Item Fee: There is a $50.00 insufficient funds check fee for returned checks in addition to the amount still due.
Late Fee: Invoices which remain unpaid after 30 days may be assessed a late fee of $50.00 per month.
Chargebacks: If a customer initiates a chargeback, we will assess a $250.00 processing fee for each individual chargeback.
Collections Fees: In the event an account is submitted to a third-party collections service, the client will be responsible for the full amount of the collections fees, in addition to any other fees previously assessed on the account.
Cancellation: Cancellation of an account does not dismiss outstanding invoices or the contracted commitments. At the time of cancellation, any outstanding balance must be settled. All canceled accounts with an outstanding balance may be automatically turned over to a third-party collection service. This paragraph does not invalidate our refund policy.
Charge backs: Regardless of the outcome of a chargeback dispute by a credit card company or payment processor, we reserve the legal right to enforce our agreements and collect past due balances in court.
Thank you for your collaboration and presence in this work.